FAQ

Do you have (type of bike) in stock?

  • Due to the nature of our shop, stock changes daily, so it’s impossible to know what types and sizes of bikes we have currently in stock, or keep a running list of things online. The best thing to do is to come in and see what we have.

Do I need to make an appointment?

  • No appointments are needed, however we suggest that you show up early. Especially in the summer months, the shop gets extremely busy, and once it’s filled up, we put people on a waiting list for entry.

I don’t have the time/interest to fix up a bike for myself.  Can I just buy a fixed-up bike at Free Ride?

  • We have a limited number of bikes for sale that are fixed up by mechanics on commission.  These bikes are called Fix-for-Sales and are tagged with a single blue tag.  Any bike with other kinds of tags on it is not available for sale.  Untagged bikes may be earned through our Earn-A-Bike program.  We strongly encourage people who want to learn about bike maintenance and repair to participate in Earn-A-Bike!  To buy one of our Fix-for-Sales, come in during our Open Shop hours and ask one of the staffers for assistance.

How do I donate (bikes, parts, money)? Can I get a receipt?

  • Please see our DONATE section. You can get a receipt for you donation.

Do you take credit cards?

  • No we do not. If you plan on purchasing something, please bring cash.

I want build a fixed gear/single speed. How do I do it?

  • Building a fixed gear/SS from a geared road bike is not as easy as you think. Remember, your trying to manipulate a bike and wheel to do something that it wasn’t built to do, so a solid amount of mechanical knowledge and patience is recommended before attempting this. Please read this great article from Sheldon Brown for some advice.

Can I trade my bike?

  • No. We have a strict “no-trade” policy. Not only is it a good way for people to get rid of “hot” bikes, but we end up losing on the deal.

Can I bring my children?

  • You are welcome and encouraged to bring your children. You are, however responsible for her/his behavior. You must also work with your child if she/he is planning on working on a bike.

How old do I have to be to come to Free Ride?

  • During our Adult Open Shop, you must be 17 or older, unless accompanied by a parent/guardian that will be responsible for you. If you are under 17, we encourage you to participate in our Youth Programs.

Do you have bikes for sale?

  • Any bike can be “purchased” as-is, you are responsible for fixing it up. We occasionally have bikes fixed up and ready to roll. Please CLICK for more details.

How is it that my bike got stolen from here?

  • There are a lot of greedy, dishonest people in the world. Sometimes they come into our shop. We’re sorry, but you’re responsible for securing your bike.

My bike was stolen, is it here?

  • If you suspect that…

Do you guys have helmets?

    We don’t really sell accessories. Support your local bike shops! Tell them Free Ride sent you.